At Hali Meals, we strive to deliver your kitchen appliances quickly and safely. Please review our shipping policy for details on delivery times, charges, and related information.
1. Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
2. Shipping Time and Delivery
- Standard Delivery Time: 3–5 business days for major cities.
- Remote or rural areas: Delivery may take 5–7 business days depending on courier availability and distance.
- You will receive a confirmation message or email with tracking details once your order is dispatched.
3. Shipping Charges
- Free shipping is offered on orders above a certain value (as promoted on our website).
- For smaller orders, a flat shipping fee may apply and will be clearly shown during checkout.
4. Cash on Delivery (COD)
- We currently offer Cash on Delivery (COD) as our primary payment method.
- Please ensure accurate delivery details and availability to avoid failed delivery attempts.
5. Delivery Issues
- If your package is delayed, damaged, or lost, please contact us within 48 hours of the expected delivery date.
- Our customer support team will coordinate with the courier and provide a resolution as quickly as possible.
6. Contact Us
For questions regarding shipping, please reach out:
📧 Email: [email protected]